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Pre-orders
When will my pre-order be shipped?
Pre-orders will be shipped as noted in the email, during the second week of January. You will receive a shipping confirmation email once your order is on its way!
How do I know if my pre-order is confirmed?
Once you’ve placed your pre-order, you’ll receive an email confirmation with your order details. If you don’t see the email in your inbox, be sure to check your spam or junk folder.
Can I cancel or modify my pre-order?
Pre-orders are final once placed. We recommend reviewing your order carefully before confirming. If you need assistance, please contact us within 24 hours, and we will do our best to accommodate any changes.Some description
Are there any special discounts or offers for pre-orders?
Yes! As a thank you for supporting our launch, pre-order customers will receive 10% off with purchase when they subscribe to our mailing list. This also entitles you to exclusive access and updates to a limited-edition item. Don’t miss out on this special offer!
What if my preferred size or item sells out?
Our pre-order system ensures that you can secure your size and preferred items, even if they sell out during the regular launch. However, stock is limited, so we recommend placing your pre-order as soon as possible to guarantee your item.
Will HAUSOFDEEN restock sold-out items after the pre-order period?
We’re currently focusing on our pre-order launch, and once the collection sells out, some items may not be restocked immediately.
However, we’re planning future releases, so stay tuned for more updates!
How can I track my pre-order?
Once your pre-order ships in the second week of January, you will receive a tracking number via email.
Simply click the tracking link to stay updated on your order's status.
Are pre-orders available worldwide?
Yes, we’re offering pre-orders worldwide!
Please make sure to check your shipping address at checkout for accurate delivery information.